From Challenge to Success and Profit

I am a turnaround manager, capable of restructuring companies that are facing significant challenges.

My particular skills cover the management and integration of the commercial and technical functions. I have a proven track record of achievements in the financial services, automotive and high technology industries.
I am also a freelance consultant and executive trainer in the fields of ICT, Database Management, Crm, E-Crm and other related areas.
Fast learner,  determined,  meticulous, creative, strong commercial attitude, great salesman, open minded, flexible and resolute in achieving objectives, great ability in stimulating positive co-operation,  organiser, observer,  hands-on problem solver.
Good technical and analytical  abilities.  Broad electronic, electro-technical, IT systems analysis, networking and software language skills.

Due to the current market environment, I am now offering my experience in temporary management. I have put together a group of specialists, that after an attentive analysis of your company, are capable of making things happen in 100 days. Let’s surf the change at fiber speed!

 

imm5-01

Successful Achievements

ERICO PRODUCTS – USA

Erico is a multinational company producing and marketing all over the world high-tech welding and fixing products in the nuclear, electro-technical and construction fields.

During my 12 years with Erico, I was promoted from Sales Representative to General Manager and Managing Director of the Italian subsidiary.

Located in Milan I managed the operations for the area encompassing: Italy, Southern Europe, Yugoslavia, Greece, Turkey, Malta, and North Africa. I had direct contacts with major customers such as : State-owned Companies, Ministries, Italian Railways, Enel, Telecom, Alitalia , Eni, Snam, Iri, and other private-owned companies. In special cases the headquarters would ask for my assistance in big negotiations in Europe, North Africa and South America.

My most important success at this company was the very large increase in turnover which in five years rose from 100,000 USD to 18 million USD with 35% profit before taxes and the highest Return on Equity in the whole European group. All this was targeted by creating a slim efficient team of 11 people, by appointing great motivated agents, account directors and adapting to local markets quicky and seamlessly.

banner3-01

My Value Proposition

Your company needs a comprehensive check-up and a professional hands-on intervention to restore it to good, money making health. Our Domain is ICT, IoT, E-Health, Automotive, Security and Rescue; our core competence is Strategy, Business Modelling,  Sales & marketing. Our 40/60 proposition is strongly achievement-based. 35 years experience in repairing and managing worldwide companies with specific targets in promoting and developing business through marketing and sales. We have a passion for excellence. Times are crazy world-wide and you need to apply an extremely creative approach. Indexes, disciplines and performance drivers are important; however, in this particular critical and chaotic environment more attention should be focused on outsmarting competition, by having a highly proven record support and sticking to brand new sales and expanding strategies.

Stop, for the time being, trying to find solutions staying up late, reading consultants reports, trendy how to… business books and attending unfocused seminars/training. Let us use innatural inborn top sales methods and skills. Let’s concentrate on positive transformation of bottom line figures, by developing a concentric selling tactics to be deployed through all channels and all means, bottom-up, involving every  stakeholder. Let’s coop!

fig2-01

Job Experiences

Founder and President of Real Time Services.

Account Director for Italy & Balkan Region CSI, GPO.

Managing director of Sardinia No Season promoting Come2Sardinia and Top Luxury Resort SuPavoni Porto Rotondo, Costa Smeralda.

The Mission: Increase the volume of tourist traffic. – Boost foreign currency receipts.- Strengthen Sardinia Profile as a tourist and business event location.- Reposition the Brand Sardinia as The world attractive travel number one Destination. – Prolong tourism from March till November.

Founder & Owner of Sardinia Electronic Yacht Services, Costa Smeralda.

Vice President and Cofounder at Telepremium SpA.

Telepremium is an interactive platform provider enabling integration of DTT Broadcasters contents.
During his 2 years as President and CEO of the company, Telepremium established great consensus and top reputation among major italian broadcasters and managed to win important bid in Sardinia regarding E-learning & Telecare. The opening of affiliated companies in Europe was one of his major tasks. The company, after two years of a continuos success, merged with one of the most important TV groups, operating all over Europe.

Management consultant at Logica BV Holland

He participated in the project management and development of the following portals: Abbey national,Kuwait, IBI, Postbank, Royal dutch. Great stress was poised on E-Commerce and M-Commerce,(b2b,b2c, b2e, b2m) more specifically in the financial& utilities services industry and e-government. Smsinterconnection/interoperability agreements development in Europe was key to the success of themobile portals. He participated to other important
mobile projects, communities and speeches in thearea of MVNO agreements developments and feasibility studies, Banks and Telco convergence research and presentations, financial services distribution between banks and insurances, smart cardpayment systems, T-Services payments, CRM and e-CRM, Co-Branding and Marketing.

Winterthur Italy

He was involved in the merging process of different insurance companies into the New Winterthur insurance company now Aurora. hewas the project leader of theCall center and the on-line claimsservices portal project, sharing responsibilities andtargets with McKinsey, Andersen consulting andCredit Swiss managers. The call center and the online portal were completed as planned.

Teaming with Ernst & Young, McKinsey and Winterthur ICT specialists, I was involved as a special project Consultant in the specific area of restructuring, integrating and training of five Claims Centers. All this took place while merging the five Italian insurance companies that  belonged to the Winterthur group.

FixMyFirm Founder and Ceo

Major interventions as International Business Developer at different companies in Italy, Switzerland and Balkan Region. Scope of all operations was to develop sales and establish a strong position in foreign countries through the selection of partners, sales agents and founding subsidiaries.

Founder and Ceo of “Digital age Services”. Covering the position of Board Member at different Small & Medium Companies with ample powers, mainly in the area of sales and marketing, expanding abroad and diversifing offered services & products.

CEO and Managing Director at Audatex,  SwissRe. Four Years.

Audatex detains a prime world position in designing, implementing, updating and maintening a full automobile spare parts online database, delivering in real time, through a network of As/400’s, all pertinent data to claims departments of Italian insurance companies, assessors, body shops and car producers.With the support of the Swiss management I gave way to the opening of the Italian subsidiary in Milano. I selected, hired and trained a team of 25 people. I designed and implemented the completeautomobile spare parts online database, delivering all pertinent data to claims departments of Italianinsurance companies, assessors, body shops, car producers. I managed all strategic relations withmost insurance company managers and shareholders.

CEO and Managing Director of Erico Italia SPA. Twelve Years.

12 years experience with same Multinational companyfilling all posts starting as a sales engineer and reaching after 6 years the positionof managing director of the Italian subsidiary. Responsibilities covering foundations of setups in Denmark & Italy,selection and training of sales teams. Territories encompassed sales in Denmark, Italy, Ex Yugoslavia, Turkey, Malta, Tunisia. In a few years ERICO Italia reached the highest ROI in Europe among all subsidiaries in Europe.

Director assistant and Simultaneous Interpreter at Ipseit Turin, Italy.

After one year I was appointed VP and responsible for training services to executives. I was the confidential tape translator of Mr. Giovanni Agnelli (Founder of FIAT automotive and financial group)

English teacher at Eurocenter Turin, Italy.

Math teacher at Santorre di Santarosa High School Turin.

Papers and Publications:
I published an enormous amount of articles and participated in many seminars and presentations as key speaker.
Some of the more interesting articles and seminars were: Clash of the titans: “The battle for an increased share of
customer revenue” There will be an increasing overlap of products and services offered bytraditional industry categories – in particular Banks and Telco’s.CRM in Retail financial services. ”The invisible customer” The business imperative will be retaining profitable customers, identifying the Business objectives. XCRM strategy “Integrating xchannels for customer relationship management” Customers are different and changing,your business is different
and changing, new value models are emerging, with battles over ownership, founded on customer relationships. A complex network of partner relationships must be enabled. It has yet to be decided who will win customes’ trust….
Maximizing customer recruitment and retention through CRM. “ What our clients really want from CRM.” The new
Catch-all corporate solution, but there is an increasing sense thatreality is very different.Helping Telcos to evolve a new approach to their customers. “Why traditional segmentation is a poor tool for targetedmarketing” CRM Confusion or confusing?“CRM has become a “must have technology” much confusion still resides in the market-
place.Integrating physical and virtual channels: Madrid presentation 2001.UMTS: understanding the billing challenge. CRM fails…”What to do?” Developing customer intimacy. “All businesses must face the prospect that each product or services, no matter how sophisticated, will sooner or later become Commoditised, bought asa generic item by customers who are interested in little beyond price and quality and so will be largely indifferent aboutwho supplies it.
More
I have special analysis capabilities that allow me to determine and solve complex problems; Prompt observer and strong ability in stimulating interest, collaboration, action; vast knowledge of following sectors: electronics, ICT, networking, Wi-Fi, Data transmission, Data Base Management,Security and Interactive TV; Significative ability to negotiate and promote business at international level especially in the SME sector.
health-01

Projects

RealTimeServices

is an outstanding running project with the mission of providing highly innovative connectivity and real-time communication services in the Automotive, Healthcare and Wellness industries, giving customers a strong competitive edge for the years to come..

Our group operates in different sectors and has developed innovative practices enabling processes and boosting returns greater than two figures on all sorts of coming in investments, either from business angels or public funds.

Our provided advanced technologies are certified both in the US market and in Europe, with the objective of realizing new exceptional services for the safety of the mobile citizen.

We work as a team with our clients in order to build new business models aimed at providing an “always on” support and security in real time for the health and safety of their customers.

We are strongly motivated and willing to generate in our clients the proper skills and instruments;  the win/win collaboration will touch down scalable targets by deploying minimum human and financial capital .

The internet of things is becoming the internet of people, and for those who offer services designed for individuals a universe of new opportunities will magically open up.

Improving efficiency and customer loyalty, reducing the costs of providing services, will create new revenue streams to the advantage of our clients and their acquired customers.

Integrating services, acquiring and exchanging data, through connected devices, smart mobile phones piloted by new applications hyper-connected to the new internet fog nodes and clouds will change the life of every inhabitant of this world. The easiness of activation, implementation and instant prevention and monitoring of our life style will produce a happier world in a more secure environment.

IL LIBRO 
my intention is to disclose some facts, truths and wrong interpretations about traditional medicine, italian health services and top management blindness. Anybody, any info any criticism is welcome. The following paper is a draft in Italian about the objectives and clearance I would like to achieve. Thanks to supporters……
Premessa
La moderna medicina occidentale fa grande affidamento sui farmaci e comincia a diffondersi anche in Oriente. Le società farmaceutiche più importanti lavorano full time per convincere strutture ospedaliere e pazienti che i medicinali prodotti in Europa e Usa sono l’unico modo efficace per prevenire e combattere qualsiasi patologia.
Quesito: ma la prevenzione e la cura è solo chimica? Non credo, anzi esperienze sulle mie spalle, dei miei cari hanno dimostrato che la mia ingenuità ha provocato l’estendersi di patologie inesistenti e l’aggravamento di casi acuti mal curati o non diagnosticati.
Empowerment of the citizen/patient
Index
1 Come e perchè si diventa pazienti? DNA, Ambiente, abitudini?
2 Perchè il medico di famiglia, di base come primo contatto?
3 Perchè visite ed analisi richiedono lunghe attese del paziente?
4 Perchè il paziente dopo aver lasciato lo studio, l’ambulatorio si sente rincuorato per qualche minuto per poi ricadere nella sua depressione, ansia timori e dolori?
5 Perchè i costi di visite specialstiche da parte di luminari sono esorbitanti e solo sostenibili da una cerchia ristretta della popolazione?
6 Perchè esiste il bugiardino e cosa non dice o dovrebbe dire?
7 Perchè la ricerca pubblica è limitata e solo le aziende farmaceutiche si possono permettere di fare ricerche indirizzate principalmente al guadagno?
8 Perchè si sente dire che le farmacie hanno i tubi collegati alle principali banche?
9 Perchè si muore in corsia? perchè i posti letto in Italia sono scesi ogni 100.000 abitanti da 470 a 270 e con i nuovi tagli si prevedono meno di 200 posti letto?
10 Come prevenire e controllare l’esordio di una malattia? Come controllare in modo automatico i valori vitali del proprio corpo evitando diabete, infarti, ecc. ?
E’ sostenibile un progetto di controllo, monitoraggio del valori vitali ? Oggi è possibile? Oggi sembra di sì!
Prevenire, prevedere un attacco epilettico, un infarto una fibrillazione sul nascere e nel contempo informare in tempo reale i servizi preposti ad interventi quali il 118 oggi ed il 112 nel 2018………………
bla bla bla bla………………….

 

fig1

The Future

You have heard about:

A small device installed in cars gather critical information related to accidents, malfunctions or user driving style. Operators, at service centers are alerted in real time about accident and intervention is only traffic related.

Drones will carry defribillators, gps and cameras reaching the patient instantly; Certified operators will get a call at the same time.  By using available market capabilities and simply adding connectivity and real-time communication, it will be possible to offer customers/citizens a set of very advantageous value-added services for prevention, rescue, repair and compensation.

What we have seen that works. Use cases:

  • A car driver, with his own or a leased car has to get help / a replacement car / compensation after a moderate to severe accident.
  • A car dealer and his workshop wish to maintain a closer relationship with their clients, going beyond occasional repairs, coupons and general check-ups.
  • After an accident, a driver wish to automatically contact emergency, tow away services, insurance assessors, close relatives and possibly receive by mail an immediate repair proposal from his bodyshop.

This already happens!

Thanks to the RTS Solution in countries like USA, Australia, Northern Europe, South Africa, etc. the model is spreading quickly like a virus.

The advantages for the drivers are many: Real time assistance, quick compensation, immediate repairs or total loss estimates. The data storage is compliant and in accordance with legal regulations and EU data protection directives.

 What are the advantages for the dealer and the insurance company?

Data collection in real time facilitates the development of new types of customized service solutions, new price strategies for leases, promotion of free check-ups and convenient repairs / discounted products.

The relationship with customers becomes closer and more connected and more intelligent, creating a system for building immediate and continuous customer loyalty.

The data collected can be used to find high potential marketing opportunities, while at the same time complying with current privacy and storage regulation for sensitive data.

The revenue produced from direct contact with the customer from subscriptions, repairs, ‘freemium’ services etc. is both significant and immediate.

Thanks to our Solution, as well as the installed on-board devices tested and certified, RTS is able to develop and provide new business models and custom applications and deliver new personalized services within 30 to 60 days.

Desease, emergency, chronic status, wellbeing, prevention and  monitoring are in the Health sector some very used buzz words!

Checking individuals’ status, prevention and treatment in the healthcare sector are among the main objectives of the RealTimeServices solution.

E-Health is growing at an exponential rate and so are its revenues. The provision of services for monitoring, diagnosis,wellness and prevention, and the analysis of the data collected are the basis for creating major new opportunities related to diagnosis and treatment in real time.

banner4-01

Pills…

Megatrends

and transitions are occurring in months rather than years. From mobility and video to cloud and network programmability, there is no end in sight. The implications of this are amazing. Faster rates of new product introduction. Increasing product complexity. And a highly volatile technology landscape, where disruption occurs more easily. Innovation within the industry is a pivotal source of growth. IT innovation is overflowing into distant domains, expanding other sectors’ technological frontiers. Consider, for example, Internet protocols like IPv6. Since its introduction, IPv6 has accelerated innovation across a wide range of industries, including the medical sector with e-health and the automotive industry with connected cars. Many factors contribute to this sustained progression and widening impact, including: Increased research and development (R&D) spending: the information and communications technology (ICT) industry invested $139 billion in 2013 and is the largest private-sector R&D investor in the United States. This investment translates yearly into thousands of patents filed with the U.S. Patent and Trademark Office (USPTO). Access to venture capital funding: this has allowed for the creation of new ventures and sustained the development of small startups. Venture capitalists have invested considerable funding in the ICT industry, ranging from software to mobility. And, more recently, to the Internet of Things (IoT). Talent development: since the year 2000, the top 250 ICT companies have employed 4 percent of the entire business sector in the United States. The industry consistently attracts and feeds new talent. Securely integrating the cyber and physical worlds More things are being connected to address a growing range of business needs. By 2020, more than 50 billion things will connect to the Internet—seven times our human population. Examples are wearable health and performance monitors, connected vehicles, smart grids, connected oil rigs, and connected manufacturing. This Internet of Things (IoT) will revolutionize the way we work, live, play, and learn. Inadequate security will be a critical barrier to largescale deployment of IoT systems and to broad customer adoption of IoT applications. Simply extending existing IT security architectures to IoT will not be sufficient. The IoT world requires new security approaches, creating fertile ground for innovative and disruptive thinking and solutions. Many connected things in the future will have highly constrained resources that cannot be easily or cost-effectively upgraded. But they will still need protection over a very long lifespan. This increases the importance of cloud-based security services—with resource-efficient, thing-to-cloud interactions.

Disruptive security thinking

cuts across ecosystem, regions. It is very exciting to see data confirm that the industry is coming together to resolve the security challenges surrounding IoT. This includes a global ecosystem covering key innovative areas to make IoT happen. While large companies and startups lead the innovation effort, the world of academia—and even individual inventors — also play an important role. The Cisco IoT Security Grand Challenge highlights this trend: 29 percentof submissions came from universities and public institutions ◦21 percent came from individuals Academia and individual inventors currently hold 11 percent of all IoT security-related patents. Although security remains the bottleneck for IoT, innovation is beginning to occur everywhere. Privacy protection and threat defense are important inventive areas. And patent filings in application, cyberphysical, and cloud security are doubling. North America and Europe will continue to be the hotspots for innovation. In the areas of cyber-physical security, privacy protection, and application security, however, innovation is occurring on a global scale—from Asia Pacific to Latin America and the Arab States. Next-generation encryption In this context, next-generation encryption efforts based on Elliptic Curve Cryptography (ECC) are promising. They provide the same level of encryption strength with shorter keys. The benefit is lower CPU consumption and low memory usage, two essential requirements for mobile devices such as sensors, actuators, controllers, and microcomputers, and the Internet of Things (IoT). Using an architectural approach to strengthen systems Ever revisit a city after many years only to discover a new maze of freeways? Or, perhaps, a trio of traffic lights in a town that only needed a stop sign before? Changes to transportation routes are common as communities grow and traffic increases. The same is true for the Internet. We have reached the point where network simplification is critical. And it is not because something is broken. It is a natural evolution of the Internet’s success. The Internet of Everything (IoE)—where people, processes, data, and things come online—is advancing this trend. In fact, network simplification will make the promises of IoE possible. And it will lead to less downtime, better customer care, and the delivery of entirely new services. Can existing systems meet growing demands? This trend is set to continue for the immediate future as IoE increases device types (for example, low powered sensors) and connection models (such as mesh networking).

FOG COMPUTING

Collective power enables a new breed of applications and services. It is hard to believe, but the concept of cloud computing dates back to the 1950s, when people used “dumb” terminals to access data housed in enormous mainframe computers. We have come a long way since then. Connecting through the cloud is now commonplace and innovators are looking for ways to complement the cloud as the Internet of Everything (IoE) bringing everything online over the next few decades. One way to address this is through fog computing, where cloud computing is extended to the edge of the network. This creates a highly virtualized platform that provides compute, storage, and networking services between end devices and traditional cloud computing data centers. These services are the building blocks of both the cloud and the fog. They are critical for supporting the emerging wave of Internet deployments, as Fog Computing requires mobility support and geo-distribution, location awareness, real-time interactions, and low latency. Also important is the ability to support a very large number of nodes in highly heterogeneous environments. Fog computing can help enable a new breed of aggregated applications and services: Smart energy distribution: Energy load-balancing applications run on network edge devices that automatically switch to alternative energies, like solar and wind, based on energy demand, availability, and the lowest price. Smart traffic lights: A video camera senses an ambulance’s flashing lights and automatically controls the traffic signals so the ambulance can pass through. Train maintenance: Sensors on self-maintaining trains monitor train components. If they detect trouble, they send an automatic alert to the train operator to stop at the next station for emergency maintenance. Fog computing is a large business opportunity. Fog computing is entering an exciting time, where it can positively affect operational costs. As IoE becomes mainstream, because of the rapid increase of connected devices, two main challenges are emerging. Reliable communication will not always be possible due to network congestion or simply bad connections. Poor network connections are an issue particularly for short-range wireless devices. It could cost billions to implement geographically distributed wireless networks that allow sensors to send real-time data back to the cloud. Certain classes of connected devices such as remote health monitoring and emergency services require very low latency. Sending data to the cloud and back to the application can negatively impact the performance of these services. Fog computing resolves problems related to congestion and latency. It provides compute, storage, and network services at the network edge. It also provides an intelligent platform to manage the distributed and real-time nature of emerging IoE infrastructures. Developing these services at the edge through fog computing will lead to new business models and opportunities for network operators.

My projects

RealTimeServices is an outstanding running project with the mission of providing highly innovative connectivity and real-time communication services in the Automotive, Healthcare and Wellness industries, giving customers a strong competitive edge for the years to come..

Our group operates in different sectors and has developed innovative practices enabling processes and boosting returns greater than two figures on all sorts of coming in investments, either from business angels or public funds.

Our provided advanced technologies are certified both in the US market and in Europe, with the objective of realizing new exceptional services for the safety of the mobile citizen.

We work as a team with our clients in order to build new business models aimed at providing an “always on” support and security in real time for the health and safety of their customers.

We are strongly motivated and willing to generate in our clients the proper skills and instruments;  the win/win collaboration will touch down scalable targets by deploying minimum human and financial capital .

The internet of things is becoming the internet of people, and for those who offer services designed for individuals a universe of new opportunities will magically open up.

Improving efficiency and customer loyalty, reducing the costs of providing services, will create new revenue streams to the advantage of our clients and their acquired customers.

Integrating services, acquiring and exchanging data, through connected devices, smart mobile phones piloted by new applications hyper-connected to the new internet fog nodes and clouds will change the life of every inhabitant of this world. The easiness of activation, implementation and instant prevention and monitoring of our life style will produce a happier world in a more secure environment.

Job experiences

Founder and President of Real Time Services. Account Director for Italy & Balkan Region CSI, GPO. Managing director of Sardinia No Season. Porto Rotondo. Founder & Owner of Sardinia Electronic Yacht Services.

Vice President and Cofounder at Telepremium SpA.

Telepremium is an interactive platform provider enabling integration of DTT Broadcasters contents.
During his 2 years as President and CEO of the company, Telepremium established great consensus and top reputation among major italian broadcasters and managed to win important bid in Sardinia regarding E-learning & Telecare. The opening of affiliated companies in Europe was one of his major tasks. The company, after two years of a continuos success, merged with one of the most important TV groups, operating all over Europe.

Management consultant at Logica BV Holland

Mobile telephony Crm, e-Crm, Co-Branding e Co-Marketing. Development of new business models for MVNO’s in Europe.

Winterthur Italy

Teaming with Ernst & Young, McKinsey and Winterthur ICT specialists, He was involved as a special project Consultant in the specific area of restructuring, integrating and training of five Claims Centers. All this took place while merging the five Italian insurance companies that  belonged to the Winterthur group.

Other Covered Positions:

International Business Developer as a freelance at different companies in Italy, Switzerland and Balkan Region. Founder of “Digital age Services”. He covered the position of Board Member at different Small & Medium Companies with ample powers to make things happen, mainly in the area of sales, expanding abroad and diversifing offered services & products.

CEO and Managing Director at Audatex,  SwissRe. Four Years. CEO and Managing Director of Erico Italia SPA. Twelve Years.

Director assistant and Simultaneous Interpreter at Ipseit Turin, Italy.

English teacher at Eurocenter Turin, Italy. Math teacher at Santorre di Santarosa High School Turin.

Get in touch

You will receive a reply within 24 hours.